Individual Plans
Refund eligibility depends on the plan, payment status, usage and applicable checkout terms. Contact support with the registered email and transaction details.
Refund Policy
Refund Policy
This refund policy explains how AI Kalvi handles billing questions and refund requests for individual and institution plans.
Annual and Institution Plans
Annual and school agreements may have separate commercial terms. Those terms take precedence when signed by the institution.
How to Request Help
Email support@aikalvi.com with the payment date, plan name, registered email and issue description.
Processing
AI Kalvi reviews refund requests case by case and responds through the support channel used for the request.